Willingness to come
Mr. Morales came on Saturday evening to fix our LG washer because my husband is having surgery on Wednesday, It took LG almost two weeks to send an order, but he was willing to come ASAP. He was very courteous, concerned about COVID regulations and safety, and was very knowledgable about the washer model. He stayed until I was sure I was completely satisfied. His honesty is remarkable. My husband wanted to give him a large tip which he refused because he thought it was too much and we didn’t mean to give it to him. What a blessing he was to us!
My NXR is now fully working!
USA General Contractors repaired my broken NXR stove and I was extremely pleased with the service and professional skill. USA General Contractors took time to make ensure the job was done safely. Mr. Morales and team were diligent in their work and also took Covid precautions ensuring my family’s health. I appreciated their efforts and I am so grateful my stove is working again. Thank you, USA General Contractors!!! Great Service, Professional Work and Affordable Price!!! I highly recommend USA General Contractors to my friends, neighbors and anyone who needs service on appliances or HVAC!!!
Attempted repair of Summit brand model # SWBV3067 built-in Wine/Beverage Center
Basement wine cooler (4 months out of warranty) not producing cool air. Compressor running, but both compartments at room temperature. Contacted Mr. Morales and scheduled in-home service. He arrived on time on the scheduled day. Was hoping just a Freon issue. Despite a professional job by Mr. Morales, turned out that the compressor was the problem. Opted to replace the entire unit instead of a compressor replacement because a Freon leak was also likely. Very professional service nonetheless.